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Resume

Experiences

01/2019 - 03/2020

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  • Attended to passengers in different nationalities

  • Respond to onboard medical situations

  • Resolve passenger conflicts during flights

  • Identify, document, and analyze cabin maintenance issues and promptly report findings

  • Able to turn around negative experiences to positive impressions of the customers ensuring them leaving the aircraft happy

FLIGHT ATTENDANT

Oman Air

Muscat, Sultanate of Oman

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VIP FRONT DESK RECEPTIONIST

Ascent - Philjets Aero

03/2018 - 05/2018

  • Welcome guests

  • Describe the experience-to-come to the guests

  • Provide information, guidance for safety including brief and comfort to passengers

  • Engage with customers during their stay to understand their expectations

  • Coordinate with the flight operations staff and management

Pasay City, Philippines

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02/2017 - 10/2017

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FLIGHT ATTENDANT

Philippine Airlines - PAL Express

  • Received 9 commendation letters in a span of 6 months for excellent customer service

  • Welcoming passengers as they board the plane and helping them find their seats

  • Dealing with high-net worth individuals in a professional and mature manor

  • Serve food and beverages and sell products

Pasay City, Philippines

Education

06/2012 - 04/2016

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  • Completed 200 hours of being a Legal Intern in Air Materiel Wing Savings and Loan Association.

  • Done a successful research in the Effectiveness of Sangguniang Kabataan (Council of the youth) in every Administrative division in the Philippines

NEW ERA UNIVERSITY

Major in Political Science

Quezon City, Philippines

Skills

Creative Mindset

Photography & Photo Editing

Teamwork & Collaboration

Customer Service

Languages

Tagalog (native)

Arabic (basic)

English (proficient)

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