
Resume
Experiences
01/2019 - 03/2020

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Attended to passengers in different nationalities
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Respond to onboard medical situations
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Resolve passenger conflicts during flights
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Identify, document, and analyze cabin maintenance issues and promptly report findings
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Able to turn around negative experiences to positive impressions of the customers ensuring them leaving the aircraft happy
FLIGHT ATTENDANT
Oman Air
Muscat, Sultanate of Oman

VIP FRONT DESK RECEPTIONIST
Ascent - Philjets Aero
03/2018 - 05/2018
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Welcome guests
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Describe the experience-to-come to the guests
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Provide information, guidance for safety including brief and comfort to passengers
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Engage with customers during their stay to understand their expectations
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Coordinate with the flight operations staff and management
Pasay City, Philippines

02/2017 - 10/2017

FLIGHT ATTENDANT
Philippine Airlines - PAL Express
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Received 9 commendation letters in a span of 6 months for excellent customer service
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Welcoming passengers as they board the plane and helping them find their seats
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Dealing with high-net worth individuals in a professional and mature manor
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Serve food and beverages and sell products
Pasay City, Philippines
Education
06/2012 - 04/2016

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Completed 200 hours of being a Legal Intern in Air Materiel Wing Savings and Loan Association.
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Done a successful research in the Effectiveness of Sangguniang Kabataan (Council of the youth) in every Administrative division in the Philippines
NEW ERA UNIVERSITY
Major in Political Science
Quezon City, Philippines

Skills
Creative Mindset
Photography & Photo Editing
Teamwork & Collaboration
Customer Service
Languages
Tagalog (native)
Arabic (basic)
English (proficient)